Who are UK Vape Scene?
UK Vape Scene is an online vape retailer founded in 2015 by Father/Son duo Terry and Matt. Our closely knit and dedicated team proudly serve the whole of the UK, stocking the best products from selected suppliers, carefully curated for your satisfaction.
The whole team is passionate about vaping, and most of us here have a story to tell when it comes to giving up cigarettes. We understand the struggles and the triumphs that come with quitting smoking and we're here to help you every step of the way!
Commitment to Quality and Fairness
We aim to offer the best available products at the fairest prices. Over the years we've built an expansive catalogue of vape products ranging from Disposable Vapes, Pod Kits and E-liquids to new forms of quit-smoking aids such as Nicotine Pouches and Nicotine Gum.
We also introduce new products based on your feedback and suggestions. Some of our most popular products have come about as recommendations from you guys; take for example the beloved Lost Mary BM6000 or our range of Elfliq nic salts.
So, if you feel like there's something you would like to see added to our roster please contact us and let us know!
Our Mission
At Vape Scene, our mission is simple yet profound: to empower our customers on their journey towards a healthier lifestyle through a less harmful alternative to smoking cigarettes. We are committed to making the transition to vaping less daunting and more enjoyable for every individual, regardless of experience level.
Our Values
At UK Vape Scene, we hold a set of core values that guide everything we do. These values reflect our fierce dedication to providing a fantastic service to our customers as well as our fun-loving and jovial outlook on life.
Keeping it Friendly:
We believe that every interaction with our customers should be warm, welcoming, and positive. Whether you're browsing our website or reaching out for assistance, you can expect a friendly atmosphere that makes you feel right at home.
Strength in Family
At Vape Scene, our customers aren't just transactions - they're part of our extended family. This may sound cliché, but to us it's critical that we prioritise building genuine connections and nurturing long-term relationships based on mutual trust, care, and support.
Fulfilment is Everything
We understand the importance of reliability when it comes to delivering your vape essentials. That's why we are committed to ensuring that every order is dispatched promptly by our team of dedicated warehouse operatives.
Transparency, Transparency, Transparency
Honesty and transparency are the cornerstones of our business. From product information to pricing and policies, we strive to be transparent in all our dealings, earning your trust through open communication and integrity.
As the old saying goes, "if something seems too good to be true, it probably is". That's not the case with UK Vape Scene; what you see is what you get!
Customers Come First
Your satisfaction is our top priority, and we're here to assist you every step of the way. Whether you have a question, need assistance with an order, or simply want to share feedback, our dedicated customer service team is just a message or call away, ready to provide prompt and helpful support.
Don't Take Life Too Seriously
At the end of the day all, of us at UK Vape Scene are a diverse group of fun-loving people, so we foster an atmosphere of tactful humour amongst ourselves as well as with our customers. We love to tell jokes and keep things light with things like our "bad joke of the day" in our emails, or Jakub's crazy photo-shopped images throughout the website.
Look out for our upcoming 'Nerd Nights' and gamification!
If you have any terrible jokes you would like to see featured in our emails, please let us know!
(The cheesier the better, but somewhere between cheddar and brie will do.)
Join the Vape Scene!
We would love for you to become part of the UK Vape Scene family no matter who you are! So if you haven't already, feel free to sign up to our email list and stay up to date with the latest from us and never miss out on your bad joke of the day!