Who are UK Vape Scene?
UK Vape Scene is a leading online retailer that has been well established since 2015. Starting from a small retail shop in Bolton, England, UK Vape Scene is a family fun business with a strong approach to customer satisfaction and takes pride in providing only the best quality products which are sourced from select manufacturers and suppliers to ensure that everything sold is of high quality whilst maintaining excellent value for money.
Today, UK Vape Scene has grown from its humble beginnings as a high street retail store to a major online retail website which puts a huge emphasis on customer service and product quality.
Whether you're a newbie looking to quit smoking and want to try vaping to help you with that, or you're simply looking for a trusted supplier of your vaping goods that you already know and love, UK Vape Scene is here to support you and will always ensure a high level of professionalism and friendliness.
Commitment to Quality and Fairness
As mentioned above, our biggest aim is to provide our customers with not only the very best vaping products on the market, but at a price that is fair and reasonable. We pride ourselves on our extensive catalog of products to cater to all types of customers, whether you're just starting your vaping journey or you're a long-time vaper. We have many fantastic products to choose from, so if you're looking for convenient products such as prefilled vape kits and alternatives to the (now banned) disposable vapes, or you're simply looking to stock up on your favourite vape juice or vape pods, we've got you covered.
Not only this, but we love to hear your suggestions and will always consider stocking products based on your feedback. If it wasn't for some of our amazing customers asking us to stock things like the Lost Mary BM6000 or the now very popular Elfliq vape juice then we may never have been able to offer these great products to the rest of our customers. So, from us and our other customers that love these devices: Thank you!
If you have a product that you love or have tried elsewhere, but want the best level of service, then please feel free to contact us so we can get these products in stock for you. You'll get what you want and need, with unrivaled customer service and speed.
Our Values
We hold a strong set of core values that provide us with the drive and determination to ensure that you'll always get the level of service you deserve. Our dedication towards our customers is unmatched, and as all of us here at UK Vape Scene also spend time purchasing things online, we know how important it is to have that personal connection to the people you're spending money with to add a level of trust that leaves you feeling happy about your purchase and wanting to come back when you need more.
Keeping it Friendly:
We believe that from the moment you come to our website you should feel welcomed to an environment that instills trust. We're a friendly and welcoming bunch of northerners who like to have a laugh but are professional in everything we do!
Strength in Family
To us, customers aren't just transactions and names on a computer screen. When you buy from us you become part of our extended family. Yes, we know that this sounds a little cliché but we do mean it, and we love building a close bond with our customers to ensure a long-term relationship centered around trust and openness.
Fulfilment is Everything
Reliability is one of the most important factors when buying from an online retailer. When you're in need of your next vape kit or just your usual top-up of coils and liquids, we'll make sure we dispatch your orders promptly so you get your goods as quickly and efficiently as possible.
Transparency, Transparency, Transparency
Transparency and honesty are the backbone to any decent business. We've built our business to be as upfront and honest about everything possible. We don't appreciate hidden costs or small print that makes you feel ripped off, so no matter if it's our customer services team, our prices or our policies, everything you need to know can be found on our website without you having to dig for information that's important to you. As the old saying goes “if it's too good to be true, it's because it probably is”. Not with UK Vape Scene!
Customers Come First
Your satisfaction is our main priority and we strive to deliver the very best online shopping experience possible. No matter if you're looking for advice, have made a mistake with your order or have an issue that you need help resolving, we're here for you every step of the way. Our dedicated customer service team is on hand and ready to help via phone call or email.
Don't Take Life Too Seriously
At the end of the day, all of us here at UK Vape Scene are fun, loving and honest people. Although to many people we're just a website, we are in fact human beings! Even though we're sharp and professional, we still like to have fun, crack jokes and keep things light-hearted, which you'll see in things like our 'bad joke of the day' that we include in our marketing emails.
Come and Join Us!
So, what are you waiting for? If you're an existing vaper or are looking to quit smoking with the help of vapes, then we're here for you. Become a part of our extended Vape Scene Family today and see what we're all about. You won't regret it!
