FESTIVE PERIOD 2022


Up to Thursday 22rd December
Business as usual
Orders placed & paid for by 2.30pm will be processed the same day

Friday 23rd to Tuesday 27th December
Offices CLOSED for Christmas weekend & bank holidays.
Orders placed & paid for on these dates will be processed on Wednesday 28th

Wednesday 28th and Thursday 29th December
Business as usual
Orders placed & paid for by 2.30pm will be processed the same day

Friday 30th December to Monday 2nd January
Offices CLOSED for the New Year period.
Orders placed & paid for on these dates will be processed on Tuesday 3rd January

Tuesday 3rd January onward
Business as usual

ROYAL MAIL


Royal Mail staff will be on strike on 9th/11th/14th/15th/23rd/24th December, meaning that dispatch and delivery of orders will be significantly delayed on/after those dates.
You can find more information on the Royal Mail website at this link.
This is completely out of our control and we thank you in advance for your patience and understanding.


Once we receive payment confirmation for your order, we will endeavour to dispatch all items the same working day if ordered before 2.30pm (working days are Mon-Fri excluding bank holidays).

Orders placed outside of these times will be processed and dispatched the next working day.

Standard delivery is by Royal Mail 2nd Class, which is generally delivered within 2 days but can take up to 5 working days*

Upgraded delivery is by Royal Mail 1st Class, which is generally delivered the next day but can take up to 3 working days*

For your peace of mind, we may dispatch higher value orders with a service that requires a signature on delivery, or we may split an order into multiple parcels.

SAME DAY DELIVERY


Orders placed by 2pm Mon-Fri (excluding bank holidays) will be delivered the same working day. Orders placed after 2pm or at the weekend will be delivered the next working day.

Deliveries are generally made between 4pm and 6.30pm so please bear this in mind, especially if ordering to a business address.

Please ensure that you have provided us with your phone number when choosing this option as we may need to call you when delivering your order.

Eligible Postcode Areas For Same Day Delivery:

BL1, BL2, BL3, BL4, BL5, BL6, BL7, BL8, BL9 0, BL0 9, BB1 2, BB2 3, BB2 4, BB3, M26 1, M26 3, M26 4, PR6 8, PR6 9, WN2 1

CLICK & COLLECT


Click & collect orders placed by 2pm will be processed the same working day and available for collection Mon-Fri 10am-4.30pm (excluding bank holidays). Orders placed after 2pm or at the weekend will be processed the next working day.

Please wait until you have received an email from us to let you know that your order is ready. We will need to see this email when you collect (either a hard copy or on your mobile device).